Privacy Policy

Introduction

At Pounds, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty platform and services.

Information We Collect

Business Information

When you register for Pounds as a business, we collect:

• Business name, address, and contact information
• Email address and phone number
• Payment and billing information
• Business category and service offerings

Customer Information

When customers use your loyalty program through Pounds, we may collect:

• Name and contact information
• Transaction history and booking details
• Points balance and rewards activity
• Profile preferences and settings

Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time and date of visits

How We Use Your Information

We use the information we collect to:

• Provide and maintain our loyalty platform services
• Process transactions and manage points/rewards
• Send service-related communications and updates
• Improve our platform and develop new features
• Analyze usage patterns and optimize user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (payment processors, hosting providers, analytics services)
• Business Partners: With the businesses you interact with through our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability (receive your data in a structured format)

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect platform functionality.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: