Join Our Team
Help us build the future of customer loyalty. We're a remote-first team passionate about empowering service businesses.
Why Pounds?
Remote First
Work from anywhere in the world. We trust our team to do great work.
Growth Focused
Join a fast-growing company with real impact on thousands of businesses.
Move Fast
Ship code and make decisions quickly. Your work matters here.
Open Positions
Senior Full Stack Engineer
We're looking for a senior engineer to help build the future of customer loyalty. You'll work on our Next.js platform, building features that directly impact thousands of businesses.
Responsibilities
- âĒDesign and implement new features across our full stack
- âĒCollaborate with product and design teams
- âĒMentor junior engineers
- âĒOptimize performance and scalability
- âĒContribute to technical architecture decisions
Requirements
- âĒ5+ years of software engineering experience
- âĒStrong proficiency in TypeScript, React, and Next.js
- âĒExperience with PostgreSQL or similar databases
- âĒTrack record of shipping products to production
- âĒExcellent communication skills
Product Designer
Join our design team to create beautiful, intuitive experiences for both business owners and their customers. You'll own the design process from research to implementation.
Responsibilities
- âĒLead design for major product initiatives
- âĒConduct user research and usability testing
- âĒCreate high-fidelity mockups and prototypes
- âĒBuild and maintain our design system
- âĒWork closely with engineering to ensure quality implementation
Requirements
- âĒ3+ years of product design experience
- âĒStrong portfolio demonstrating UX and visual design skills
- âĒProficiency in Figma
- âĒExperience designing for web and mobile
- âĒUnderstanding of front-end development constraints
Customer Success Manager
Help our customers succeed with Pounds. You'll be the trusted advisor helping businesses maximize their loyalty programs and achieve their growth goals.
Responsibilities
- âĒOnboard new customers and ensure successful implementation
- âĒBuild long-term relationships with key accounts
- âĒIdentify opportunities for customers to maximize value
- âĒGather product feedback and advocate for customers internally
- âĒCreate educational content and best practices
Requirements
- âĒ2+ years in customer success or account management
- âĒStrong understanding of SaaS business models
- âĒExcellent communication and presentation skills
- âĒEmpathy and problem-solving mindset
- âĒExperience in service industry (aesthetics, wellness, etc.) a plus
Growth Marketing Manager
Drive growth through creative, data-driven marketing campaigns. You'll own our acquisition strategy and help us reach thousands of service businesses worldwide.
Responsibilities
- âĒDevelop and execute multi-channel acquisition campaigns
- âĒOptimize conversion funnels and improve key metrics
- âĒManage marketing budget and analyze ROI
- âĒCreate compelling content and messaging
- âĒPartner with sales to generate qualified leads
Requirements
- âĒ3+ years in growth marketing or digital marketing
- âĒExperience with B2B SaaS marketing
- âĒStrong analytical skills and data-driven approach
- âĒProficiency with marketing tools (Google Ads, Meta, email platforms)
- âĒCreative mindset with excellent copywriting skills
DevOps Engineer
Help us build reliable, scalable infrastructure that powers thousands of businesses. You'll work on deployment automation, monitoring, and infrastructure optimization.
Responsibilities
- âĒManage and optimize our cloud infrastructure
- âĒImplement CI/CD pipelines and deployment automation
- âĒMonitor system performance and reliability
- âĒRespond to incidents and improve system resilience
- âĒCollaborate with engineering on infrastructure needs
Requirements
- âĒ3+ years of DevOps or infrastructure experience
- âĒStrong knowledge of AWS or similar cloud platforms
- âĒExperience with Docker, Kubernetes, and infrastructure-as-code
- âĒProficiency in scripting (Python, Bash, etc.)
- âĒExperience with monitoring tools (Datadog, Prometheus, etc.)
Don't see a perfect fit?
We're always looking for talented people. Send us your resume and tell us how you can contribute.
Get in Touch